Maintenance Enquiry

If you encounter problems or need to make an appointment for repair, please contact the maintenance department, we will deal with it for you as soon as possible.

1. On Site Maintenance Service (Induction Stove)

Tel：+852 2773 6889
Email： maint_ent@goodwayhk.com
Service Hours：Monday-Friday 09:00-13:00,14:00-18:00
No booking for Saturdays, Sundays and public holidays.

Double Headed Induction Stove is entitled to 5 years free on site warranty service.
Induction+Infrared Stove is entitiled for 1 year free on site warranty service.

Please present your original purchase invoice to our maintenance personnel.

2. Bring to our maintenance center

Tel：+852 2773 6889
Email：maint_ent@goodwayhk.com
Service Hours：Monday-Friday 09:00-13:00,14:00-18:00
Not open during Saturdays, Sundays and public holidays
Service Center address：Flat A, 3/F, Sui Ying Industrial Building Phase One, No.1 Yuk Yat Street, Tokwawan, Kowloon.（MTR To Kwa Wan Station Exit A）

Customer can bring the product to our Service Center for repair, no advance booking is required.  Customer entitles for free 1 year warranty presented with purchase invoice original.